7 Types of IT Managed Services That Benefit Small Businesses
Introduction
Managed IT services enable businesses to outsource specific IT functions to third-party providers, known as managed service providers (MSPs). These providers offer a wide range of services, including network management, cloud computing, and cybersecurity, delivered both onsite and remotely.
The need for managed IT services is multiplying. The market, estimated to be worth $23.3 billion in 2020, is expected to rise at a compound annual growth rate of 11% to reach $43.94 billion by 2026. This growth highlights the competitive advantages MSPs provide. By outsourcing IT needs, companies can reduce costs, enhance operational efficiency, and drive profitability.
Summary
1. Managed Networks and Infrastructure
5. Managed Cloud Infrastructure
6. Managed Software as a Service (SaaS)
7. Managed Wireless and Mobile Computing
Is Managed IT Right for Your Business?
Managed IT Helps Your Business Stay Updated
Managed IT Services Offer Expert Support
Managed IT Services to Improve Security
Managed IT Services Help Your Business Grow
Types of Managed IT Services
Managed service providers (MSPs) deliver a broad range of IT services, giving businesses the flexibility to select the solutions that best align with their needs and growth plans. However, not all MSPs provide every service. Some specialize in a single technology from various vendors, along with their proprietary services.
Understanding the kinds of services that MSPs offer and how these services integrate is essential when assessing them. This ensures you can seamlessly expand your service portfolio with the same provider as your business grows, avoiding the need to switch providers.
Common managed service offerings include:
1. Managed Networks and Infrastructure
Managed network services help set up and maintain connections between computers and devices, like Local Area Networks (LANs) and Wireless Access Points (WAPs). They also include taking care of data storage, protecting the network from threats, and setting up automatic backups to keep everything running safely and smoothly.
2. Managed Security
Managed security includes tools and services that protect your network, such as firewalls, anti-virus, and anti-malware software. Since security also depends on employees, these services often include training to help staff recognize threats and use devices safely, even when working remotely.
3. Managed Support Services
Managed support services provide IT help for a variety of issues, including problems with hardware, software, networks, and operating systems. MSPs ensure quick and reliable support when something goes wrong.
4. Managed Print Services
Managed print services help businesses simplify and improve their printing systems. MSPs take care of everything, from managing print devices to optimizing how documents are printed, saving time and reducing costs.
5. Managed Cloud Infrastructure
Managed cloud services take care of network, storage, and cloud computing requirements. Some providers also offer hybrid cloud options that combine private and public clouds to make services more flexible and efficient.
6. Managed Software as a Service (SaaS)
SaaS services let businesses use software through a cloud provider on a subscription basis. Companies can choose how many users they need, and the provider takes care of updates and maintenance. Examples of SaaS include Office 365, QuickBooks, Adobe Photoshop, and anti-virus programs.
7. Managed Wireless and Mobile Computing
Managed wireless services set up networks so employees, customers, and guests can connect to the internet using mobile devices. With cloud-based technology, MSPs can manage and fix issues remotely, ensuring smooth and reliable connections across the property.
Is Managed IT Right for Your Business?
Having an in-house IT team can be useful, but it’s not the best fit for every business. Smaller businesses or those with tight budgets may struggle to maintain a full IT department. In the past, this could give larger companies an edge, but that’s no longer the case. Managed IT services have leveled the playing field, giving small businesses access to advanced technology and services. It’s no surprise that managed IT is becoming more popular—a CompTIA study found that 64% of businesses use MSPs for at least one IT service.
Managed IT Helps Your Business Stay Updated
Technology is constantly changing. For businesses not focused on tech, keeping up with new software, hardware, and communication tools can be a big challenge. That’s where managed IT comes in. Businesses can concentrate on their core competencies without worrying about costly technical problems by outsourcing IT work. Instead of dealing with hardware or software problems, your employees can spend their time growing your business and boosting profits.
Managed IT Services Offer Expert Support
Managed IT service providers bring specialized experience from working with many different businesses. As a result, they can resolve issues more quickly and effectively. MSPs also have expertise in designing and implementing IT solutions tailored to fit your business needs, no matter your industry or size.
Managed IT Services to Improve Security
Protecting your data is more important than ever, and cybercriminals know this. Staying ahead of hackers requires time and expertise that many small and medium-sized businesses don’t have. Managed IT providers can help by offering advanced security tools and monitoring your network 24/7. This allows them to stop threats and fix issues before they become major problems.
Managed IT Services Help Your Business Grow
Managed IT services give smaller businesses access to the same tools and technology as larger companies without the need for expensive upgrades. By outsourcing IT, your employees can focus on key business goals instead of dealing with frustrating tech issues. This increases output and supports the expansion of your company.
The Best Managed Services Provider (MSP) Selection Guide
Choosing an MSP is about more than hiring a service provider; they become a trusted partner in your business. The following are some crucial inquiries to make:
- Are they available 24/7? Your network runs all the time, so your MSP should be available every day, all day. To be sure of this, consult the service level agreement (SLA).
- Will my calls be handled locally? Your MSP should be located near you and have staff who can quickly solve your problems instead of transferring your call to multiple departments.
- How fast is their response time? Ask about their guaranteed response time, especially for emergencies.
- Do they have a backup and recovery plan? Ensure they can protect your data during emergencies and quickly recover it if needed.
- Do they offer remote network monitoring? A reliable MSP should monitor your network remotely 24/7 to address issues as they arise.
Add Value to Your Business with Managed IT Services
Managed IT services can save you money, improve efficiency, and boost productivity. Whether you need help with cloud services, SaaS, network management, communications, or cybersecurity, an MSP can ensure your IT systems stay up-to-date with the latest technology.
At Sruta Tech, we specialize in creating custom IT solutions that help businesses grow and succeed. As your technology partner, we’re committed to providing the tools and support you need to thrive in today’s digital world.
For more information, visit our website at https://srutatech.com/ or call us at (215) 550-5045 We’re here to help with any questions you have!