Why managed services?
Reinvent with strategic managed services
Managed Data, AI and Automation
Realize real-time insights of enterprise data through generative AI and automation
Global Capability Centers
Global capability centers help organizations access talent and innovation to unlock value
Sustainable process service
Bring intelligent business operations to innovate and run core processes
Managed Technology Transformation
Create a roadmap that outlines the essential operational and technological changes needed.
CYBERSECURITY MANAGED SERVICES
Gain confidence in defending and safeguarding your organization against threats at every level.
Managed Infrastructure and Applications
Accelerate modernization and re-platforming to achieve your objectives more quickly.
Areas we support
Finance operations
Finance operations
See all the value your business is creating for today and tomorrow with instant data and insights. Make compliance secure and efficient.
Supply chain
Supply chain
Make life simple for customers with a profitable and sustainable supply network. Make supply more transparent, predictive and disruption-proof.
Sourcing & procurement
Sourcing & procurement
Find new competitive advantages in sourcing and procurement using AI and automation.
Digital engineering & manufacturing
Digital engineering & manufacturing
Reimagine products and how they’re made, using data to connect demand to production.
Talent and HR
Talent and HR
Create an engaging workplace inspired by the best consumer experiences.
Marketing, sales & customer service
Marketing, sales & customer service
Bring more intelligence and efficiency to front-office operations so customer experience becomes a competitive advantage.
Banking & capital markets
Banking & capital markets
Get ahead of change with digitally enabled operations, from payments to asset management.
Insurance
Insurance
Build the operations you need to influence member habits and transform your claims experiences.
Health & life sciences
Health & life sciences
Speed up R&D and realize better patient outcomes through digital transformation.
Telecommunications & network
Telecommunications & network
Find competitive edge in a crowded marketplace.
Compliance
Compliance
Use real-time insights into business, risk and service demand to deliver real business value, anticipate and manage risk to reshape the legal function.
Legal
Legal
Use real-time insights into business, risk and service demand to deliver real business value, anticipate and manage risk to reshape the legal function.
Captive and retained
Captive and retained
Reduce the cost of operations by augmenting your shared services with ours.
Operations activation services
Operations activation services
Add capacity to operations with access to skills and technology when, and where you need it.
Trust & safety
Trust & safety
Outmaneuver uncertainty, drive scale and deliver growth with intelligent platform operations.
FAQ
1. What is an IT Managed Services Provider (MSP)?
A. An IT MSP acts as an extension of your internal IT team or manages all IT functions. They offer a wide range of services, including proactive monitoring and technology planning, ensuring that your IT systems run efficiently and preventing problems before they occur.
2. How do IT Managed Services work?
A. IT MSPs provide various technology services for a set monthly fee, such as helpdesk support, cloud solutions, and cybersecurity. This gives you expert tech support without unexpected costs.
3. What is the cost of Managed IT services?
A. Pricing is usually based on the number of users, ensuring predictable monthly costs. Different service levels can be customized based on user needs, such as full-time staff versus occasional users.
4. How does Managed IT differ from traditional IT support?
A. Managed IT is proactive, using round-the-clock monitoring to identify potential issues before they cause disruptions, unlike traditional IT support, which only responds after a problem occurs.
5. Is my business too small for Managed IT?
A. Even smaller companies benefit from Managed IT. Businesses with 15-75 employees find it more affordable than hiring a full-time IT team, and they also gain crucial cybersecurity protection against modern threats.